TERMS AND CONDITIONS

 

These Terms and Conditions govern your use of JENergy’s personal training services. By booking a session, you agree to comply with these terms. If you have any questions, please contact me before booking.

 

1. Booking and Payments

  • All sessions must be booked in advance.
  • Payments for sessions are due at the time of booking.
  • I accept payment via bank transfer (BACS)

2. Cancellations and Rescheduling

  • If you need to cancel or reschedule a session, please provide at least 48 hours’ notice.
  • Cancellations made less than 48 hours before the session will result in the full session fee being charged.
  • 6 session packages are valid for 2 months, 10 session packages are valid for 3 months from the date the first session is booked.

3. Session Duration

  • All personal training sessions are one hour in duration unless otherwise agreed.
  • If you arrive late for a session, the session will still end at the scheduled time, and you will be charged for the full session.

4. Health and Safety

  • Please inform me of any pre-existing medical conditions, injuries, or changes in your health prior to the start of your sessions.
  • You are responsible for your own health and well-being during training sessions.
  • If you are unsure about any exercises, please ask for clarification from me.

5. Refunds and Transfers

  • Refunds are not available for any training sessions, except in the case where JENergy is unable to provide the agreed service.
  • Block bookings are non-transferable to other individuals.

6. Client Behaviour

  • I expect all clients to behave respectfully and professionally at all times. Abusive or disruptive behaviour will not be tolerated and may result in the termination of your sessions without refund.

7. Privacy and Data Protection

  • I take your privacy seriously and will only use your personal data in accordance with my Privacy Policy.
  • Your personal data will not be shared with third parties without your consent unless required by law.

8. Client Responsibility

  • It is your responsibility to ensure that you arrive for your sessions in appropriate clothing and with any necessary equipment.
  • JENergy is not responsible for any personal belongings lost, stolen, or damaged during training sessions.

9. Limitation of Liability

  • JENergy is not liable for any injuries or accidents that occur outside the training environment or that are caused by your failure to follow instructions or advice.
  • By attending sessions, you acknowledge and accept the risks involved in physical training

10. Modifications to Terms and Conditions

  • JENergy reserves the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to you prior to your next session.